Permission-Based Marketing Policy

Lirio, LLC, along with its affiliates, including but not limited to Finworx and Fiveworx (hereinafter collectively referred to as “Lirio,” “we,” “us,” “our,” and terms of similar meaning), support only permission-based email marketing. All Lirio users must follow this Permission-Based Marketing Policy in their use of any Lirio products or services. If you violate this policy, we may suspend or terminate your account without notice or warning.

Prohibited Content

Please don’t use Lirio products or services to send anything offensive, to promote anything illegal, or to harass anyone. You may not send:

  • Emails offering to sell illegal goods or services
  • Emails that violate CAN-SPAM laws
  • Pornography/sexually explicit content

Spam is unsolicited commercial email, junk mail, or bulk mail that has not been requested by the recipient and there is a specific set of guidelines provided by the US government that defines spam. In addition to being perceived as intrusive, irrelevant, and often offensive, it is also typical that spam emails do not contain an option to unsubscribe from the mailing list. Simply put, spam is the opposite of permission-based emails — those that are requested, anticipated, personal, and relevant.

Preventing Unsolicited Emails

You may not use Lirio or the products or services provided through or in connection with Lirio to: send unsolicited bulk email, for commercial or non-commercial purposes, that violate CAN-SPAM laws.

Also, users must accept that an unsubscribe or opt-out option will be automatically appended to every email sent via Lirio. This is not an option. In the event that a user violates any one of our usage rules, or for any other reason deemed appropriate by Lirio, Lirio reserves the right to suspend or terminate, without notice, access to the user’s account and all related data.

Responding to Unsolicited Email Complaints

If a complaint is received regarding unsolicited emails being sent from our Lirio tools, an immediate investigation may be undertaken.

* Initial Warning – The user is first notified that an unsolicited email complaint has been lodged against them and: (a) reminded of the terms they accepted in the Terms of Use; (b) reminded that the complainant’s email address will automatically be flagged for suppression if the complainant did unsubscribe; (c) requested to manually remove the complainant’s email address from their subscriber list if the address was not automatically suppressed because the complainant did not unsubscribe. Depending on the severity of the complaints, the user may be required to utilize a dedicated IP address at Lirio’s current market rate and at the user’s own expense.

* Termination of account – If notifications of unsolicited emails continue after the warning, the user’s account privileges will be suspended and eventually terminated and any fees paid to date will not be refundable.

Complaints?

Unsubscribe from the email with the opt-out option of your choice and send us a message to notify us of any unsolicited messages. To report abuse, please contact us here:

Lirio, LLC

9202 S. Northshore Drive-Suite 300
Knoxville, Tennessee 37922
(877) 819-2188 (toll free)
(865)243-8019 (fax)

We will then begin an investigation into CAN-SPAM and/or European Commission Privacy and Electronic Communications Directive (EU Privacy Directive) compliance. Lirio takes permission-based marketing very seriously.